Manhattan Auto Repair Service

Jack Meininger 3 months ago

Horrible customer service. Poor communication skills. Empty promises. I am typically not one to leave a bad review, but when you promise a part will be in on a Tuesday, quote me a price, and say you can do it no problem, I begin to trust and rely on your word. When it’s then the following Monday, and the part still hasn’t arrived, and every time I call to check in you say “I’ll let you know, I have your number,” and quickly hang up, that’s not a way to do business. If you’d told me from the outset how long it would have taken, I’d have made other arrangements. Now I’m in a very tough spot. Do better!

Joshua Jackson 3 months ago

A great experience through and through. Thank you for making it so easy for me. Much appreciated and will def recommend to others.

H Peterson 4 months ago

Found and fixed a difficult anti-freeze leak on a Range Rover before I caused serious damage. Special thanks to Lou and Rich who accommodated my challenging schedule. As an older woman, excellent customer service means a lot. I would recommend Manhattan Auto Repair Service to anyone looking for a trustworthy, high-end repair shop if you are visiting in the NYC area and unfortunately run into a problem.

Moe Chowdhury a year ago

$1000 for a diagnosis and it’s NOT used towards repair!? That’s ridiculous even new Rochelle Range Rover dealer charges $305 and it’s used towards the fix. Total scam . Called because the door system thinks it’s unlocked but its mechanically locked

Debbie Taylor-Kerman 7 years ago

A girlfriend highly recommended Lou and his mechanics twelve years ago. We had just gone to a garage, who we felt, were inventing a lot repairs, so my friend recommended we go see Lou for a second opinion. His estimate was much more realistic and we immediately felt in good hands. Since then, Lou has taken care of our car with tremendous care and I feel he is always honest and accurate with his appraisals and the work has never been anything but great. Lou has always treated me with the utmost respect and I'm always happy to take the car down for the yearly check up and have the opportunity shoot the breeze with Lou. I highly recommend Lou and his guys, they are trustworthy, respectful and do great work.